| Digicel BlackBerry customers to be reimbursed |
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| Thursday, 27 October 2011 10:30 | |||
![]() Digicel has announced that it will reimburse customers whose BlackBerry service was interrupted during a nearly worldwide outage earlier this month. Digicel’s prepaid BlackBerry users whose service was active during the outage will be reimbursed for the hours of interruption to their Internet subscription with a credit. Digicel postpaid BlackBerry customers will receive a credit on their monthly bills for the equivalent duration of the outage of BlackBerry services. All affected Digicel BlackBerry customers will be contacted by text message with the details of their individual reimbursement and credited accordingly. “Digicel is committed to providing its customers with the best service and the best value and would like to apologise to its valued customers for the inconvenience caused to them,” the company said in its announcement. “We trust that this gesture of goodwill to our customers goes some way to making up for the inconvenience they experienced and would like to thank them for their continued loyalty to Digicel.” BlackBerry maker Research in Motion is also giving all of its customers a selection of free premium apps worth more than $100 along with its apology for the recent three-day service interruptions and delays many customers experienced in Europe, the Middle East, India and Africa; 1½ days in Latin America and Canada; and one day in the United States. Service was restored to normal by Oct. 13. The apps will be made available to customers over the coming weeks on BlackBerry App World and will continue to be available until Dec. 31.
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| Last Updated on Thursday, 27 October 2011 10:32 |
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